Frequently Asked Questions
Everything you need to know about your Solawave journey to glowing skin.
How soon can I expect to see results from my Wand?
Most users notice a visible difference in skin radiance and smoothness within 2-4 weeks of consistent daily use for 5-10 minutes per session.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your results, you can return your device for a full refund within 30 days of delivery.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Can I use the Red Light Therapy Wand with my own serums?
While the Wand works best with our specially formulated Skin Care Activating Serum, it can be used with any water-based serum that provides enough glide.
Is there a warranty on Solawave devices?
Every Solawave device comes with a 1-year limited warranty that covers any manufacturing defects or hardware malfunctions.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Shop Pay and Afterpay.